Vetridge Pty Limited privacy policy is contained in Vetridge Pty Limited terms and conditions clause 12 and listed in below

12.      Privacy Act 1988

12.1. Supplier is committed to protecting the personal and credit related personal information (“credit information”) that supplier may hold about customer. This Policy sets out supplier’s policies relating to management of customer’s personal information and credit information (collectively, “personal information”). These policies are based on supplier’s obligations under the Privacy Act 1988 (Cth) (“Act”) (including Australian Privacy Principles (“APPs”) and Part IIIA (Credit reporting). By voluntarily supplying Vetridge Pty Ltd with customers’ personal information, customers are agreeing to be bound by this Policy. Any amendments to this Policy will be notified to customer by posting an updated version on our website.

12.2. Collection of personal information. The personal information supplier may collect and hold about customer includes:

a        contact information such as your name and address, telephone numbers and email address;

b        financial information, including bank account details and credit card details; and

c         business details, including Australian Business Number (“ABN”).

12.3. The Customer agrees that the Supplier may exchange information about the Customer with those credit providers and with related body corporates for the following purposes:

a        to assess an application by the Customer; and/or

b        to notify other credit providers of a default by the Customer; and/or

c         to exchange information with other credit providers as to the status of this credit account, where the Customer is in default with other credit providers; and/or

d        to assess the creditworthiness of the Customer including the Customer’s repayment history in the preceding two (2) years.

12.4. The Customer consents to the Supplier being given a consumer credit report to collect overdue payment on commercial credit.

12.5. The Customer agrees that personal credit information provided may be used and retained by the Supplier for the following purposes (and for other agreed purposes or required by):

a        the provision of Goods; and/or

b        analysing, verifying and/or checking the Customer’s credit, payment and/or status in relation to the provision of Goods; and/or

c         processing of any payment instructions, direct debit facilities and/or credit facilities requested by the Customer; and/or

d        enabling the collection of amounts outstanding in relation to the Goods.

12.6. The Supplier may give information about the Customer to a CRB for the following purposes:

a        to obtain a consumer credit report;

b        allow the CRB to create or maintain a credit information file about the Customer including credit history.

12.7. The information given to the CRB may include:

a        personal information as outlined in 12.2 above;

b        name of the credit provider and that the Supplier is a current credit provider to the Customer;

c         whether the credit provider is a licensee;

d        type of consumer credit;

e        details concerning the Customer’s application for credit or commercial credit (e.g. date of commencement/termination of the credit account and the amount requested);

f         advice of consumer credit defaults, overdue accounts, loan repayments or outstanding monies which are overdue by more than sixty (60) days and for which written notice for request of payment has been made and debt recovery action commenced or alternatively that the Customer no longer has any overdue accounts and the Supplier has been paid or otherwise discharged and all details surrounding that discharge (e.g. dates of payments);

g        information that, in the opinion of the Supplier, the Customer has committed a serious credit infringement;

h        advice that the amount of the Customer’s overdue payment is equal to or more than one hundred and fifty dollars ($150).

12.8. The Customer shall have the right to request (by e-mail) from the Supplier:

a        a copy of the information about the Customer retained by the Supplier and the right to request that the Supplier correct any incorrect information; and

b        that the Supplier does not disclose any personal information about the Customer for the purpose of direct marketing.

12.9. The Supplier will destroy personal information upon the Customer’s request (by email) or if it is no longer required unless it is required in order to fulfil the obligations of this agreement or is required to be maintained and/or stored in accordance with the law.

12.10. The Customer can make a privacy complaint by contacting the Supplier via e-mail. The Supplier will respond to that complaint within seven (7) days of receipt and will take all reasonable steps to make a decision as to the complaint within thirty (30) days of receipt of the complaint. In the event that the Customer is not satisfied with the resolution provided, the Customer can make a complaint to the Information Commissioner at